Frequently Asked Questions

Question 1

What is Smith Custom Tile?

Accepted Answer

Smith Custom Tile is a professional tile installation company specializing in custom tile design and installation for residential and commercial spaces. The business provides expert craftsmanship and personalized tile solutions for kitchens, bathrooms, floors, backsplashes, showers, and more, tailored to each customer’s style and space.

Question 2

What types of tile services do you offer?

Accepted Answer

Smith Custom Tile offers a full range of tile services including:  Custom tile floor installation for kitchens, living areas, and hallways  Bathroom tile work including floors, shower surrounds, and walls  Kitchen backsplashes with design and layout expertise  Tile repair and replacement for damaged or outdated areas  Grout cleaning, sealing, and color restoration  Specialty and decorative tile designs such as mosaics and accents  The team works with a wide range of materials such as ceramic, porcelain, natural stone, glass, and decorative tiles.

Question 3

Do you provide design consultation?

Accepted Answer

Yes. Smith Custom Tile offers design consultation to help customers envision the best tile solutions for their space. During consultation, the team discusses your design goals, explores tile material and pattern options, and provides suggestions based on your style preferences, lifestyle, and budget.

Question 4

Can I choose my own tile, or do you offer tile selections?

Accepted Answer

Customers are welcome to choose tile from any retailer they prefer, and the team will work with your selection to ensure a proper installation. If you need help choosing tile, the team can offer recommendations and insights on materials and finishes that work best for different areas of your home.

Question 5

How long does a typical tile installation take?

Accepted Answer

The timeframe varies depending on the size and complexity of the project. Simple installations like a small backsplash may be completed in a day or two, while larger projects such as full bathroom remodels or floor installations may take several days. During the consultation, the installer will provide a timeline based on your specific project.

Question 6

Do you offer estimates or quotes?

Accepted Answer

Yes. Smith Custom Tile provides free consultations and detailed estimates so you know what to expect before any work begins. Estimates cover labor, materials needed for installation, and an approximate timeline. This ensures transparency and helps you plan your project with confidence.

Question 7

Are your installers experienced and licensed?

Accepted Answer

Yes. The team at Smith Custom Tile consists of skilled and experienced professionals who are knowledgeable about proper installation techniques, code requirements, waterproofing, substrate preparation, and finishing touches. Their expertise ensures durable, long‑lasting results.

Question 8

Can you work with unusual or irregular surfaces?

Accepted Answer

Absolutely. Whether your space has non‑standard dimensions, slopes, niches, or corners, the team has the skill to prepare surfaces correctly and create tile installations that are both functional and visually appealing. Surface preparation is a critical step to ensure tile longevity and performance.

Smith Custom Tile and Construction Assistant

Contact Form